WARRANTY POLICY

• ​We provide warranty on most of our products and advise the customer to refer to the product’s user manual or label to know more about the specific warranty that is applicable to the product

• Warranty typically covers the following:

  • The product returned is undamaged and not tampered with

  • Refund will be paid through UPI or Bank Account details shared and after deducting any incidental costs, if any refund will be paid to the customer’s account only and it is not transferrable

  • If there is any product related issue post the expiry of the warranty period, the customer is advised to contact us (through “Contact Us” section on the website). Usually, we would ask the customer to send back the product for inspection and repair. If the product can be repaired, the same will be done and then shipped back to the customer. Please note, the entire cost of inbound and outbound shipment, as well as the cost of repair will need to be borne by the customer 

  • Manufacturing defects

• ​Damaged packaging when received by the customer. In such case, the customer should not open the package and share the images and videos of the damaged package. Any attempt to open the damaged package will void the warranty

• ​​Warranty does not cover anything other than the ones mentioned in point #2

• ​Customer must note that the product returned under warranty period will first undergo a thorough inspection by our technical team. If it is established that it is indeed a manufacturing defect, attempt will be made to repair the product and return the same to the customer. We may also send a new unit, if option to repair is ruled out by our team internally. The decision will however solely rest with us and basis outcome of product inspection. Should the customer insist on a refund, the same may be considered on the following conditions (all or few to apply):
  a. The money will be eligible for refund only if manufacturing defect has been established
  b. The customer does not wish to receive the repaired/new product replacement
  c. The company is not able to provide a replacement to the product
  
  If approved, your refund will be processed, and a credit will be issued to UPI ID or Bank Account details shared by you. It may take 5-7 days to initiate the refund
   

You may fill the form to claim your warranty

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